In a recent project management best practices quarterly poll, a large % of project managers stated that "ensuring the best call center project execution possible" was keeping them up at night.
A 5% increase in call center project performance can boost profits by as much as upwards of 75%. Research has shown that high levels of call center excellence lead to greater sales growth.
Read more about some of the best project management training programs, practices and make the link between industry leading sales growth and service...
Tuesday, March 29, 2011
Monday, March 28, 2011
Your organization's project performance?
Thinking about your organization's project management practices and performance, are you comfortable with your response to these two questions:
• Are more than 50% of projects failing to meet or exceed initial project expectations?
• Are project cost over-runs and poor quality hampering the bottom line?
If yes to any of the above, is your organization employing the most proven project management practices possible to turn things around?
• Are more than 50% of projects failing to meet or exceed initial project expectations?
• Are project cost over-runs and poor quality hampering the bottom line?
If yes to any of the above, is your organization employing the most proven project management practices possible to turn things around?
Wednesday, December 29, 2010
Search for the Right Project Post Mortem Training Resource. Right Now.
Introducing a powerful new Search Tool to help you track down the right Project Management Post Mortem Training & Best Practice Resource right now. Search this blog and the vast collection of corporate training communities and related best practice blogs with a single click.
Step 1 - Locate the Search Tool to the right of this post
Step 2 - Type your keyword search phrase. eg. Performance Culture
Step 3 - Click Search
Step 4 - Review the results, sorted by:
This Blog | Sites Linked to this Blog | Recommended Blogs
Wednesday, September 29, 2010
Project Management Research Study Results
Over the course of the past 12 months, we conducted an online research study where visitors to our website were anonymously surveyed across an area of topics related driving performance through investments in human capital. In particular, one such survey asked respondents the following question:
What Project Management Issue is Keeping You Awake at Night?
From a list of predefined responses, here are the results for your viewing pleasure.
What Project Management Issue is Keeping You Awake at Night?
From a list of predefined responses, here are the results for your viewing pleasure.
- Turn around a troubled project --29%
- Kick off projects well --21%
- Learn from past projects--21%
- Create a PM foundation--21%
- Take PM to the next level--8%
Tuesday, May 4, 2010
Project Best Practice Resources
From time to time, we like to provide visitors and subscribers to this blog with a refresher on where they can find helpful resources devoted to best practices in the area of Project Management Performance and related areas.
We hope you find these resources insightful and relevant:
We hope you find these resources insightful and relevant:
- Project Post Mortem Best Practices
- Project Planning and Project Risk Management Solutions
- Project Kick-off and Project Execution Solutions
- Project Assessment and PMI Certification Solutions
Wednesday, March 31, 2010
Project Leadership - Art or Science?
For projects to be successful, it is critical to pay attention to both the art and the science of improving project management skills across the enterprise.
While the science of lies in the project management assessment and diagnostic tools, methodologies, and practices to tackle project planning, project kickoff, project execution and control, the art of project management performance refers to the "people side" of running and leading a project team through the life-cycle.
Experience has taught us that a little bit of time and energy to properly take stock during and at project conclusion can yield big returns. Project Post Mortem best practice techniques typically entail evaluating pre-established success factors and how the leading performance indicators tracked along the way.
Read more about Project Post Mortem appraoches and proven project management training program best practices...
While the science of lies in the project management assessment and diagnostic tools, methodologies, and practices to tackle project planning, project kickoff, project execution and control, the art of project management performance refers to the "people side" of running and leading a project team through the life-cycle.
Experience has taught us that a little bit of time and energy to properly take stock during and at project conclusion can yield big returns. Project Post Mortem best practice techniques typically entail evaluating pre-established success factors and how the leading performance indicators tracked along the way.
Read more about Project Post Mortem appraoches and proven project management training program best practices...
Friday, November 6, 2009
Are Your Most Critical Projects Set Up to Succeed?
Project sponsors and project leaders are often afraid to discuss project concerns until it is too late. With up to 50% of projects failing to meet expectations, the chances are high that at least one of your most critical projects will not succeed.
At a time when every investment dollar must be spent wisely, have you done all it takes to ensure that your project is not the 5,000 pound gorilla in the room?
If you cannot answer yes to all of the following questions, chances are you should take a look under the covers to help get your project managers and supervisors back on track.
Does the project have the right resources, talent and sponsorship to succeed? Is the change management process working effectively? Would you consider the project team a high performing team? Is the project schedule realistic and inclusive of areas out of the project's control?
At a time when every investment dollar must be spent wisely, have you done all it takes to ensure that your project is not the 5,000 pound gorilla in the room?
If you cannot answer yes to all of the following questions, chances are you should take a look under the covers to help get your project managers and supervisors back on track.
- Is your project on time and on budget while delivering the quality results that you expect?
Are agreed-upon project success metrics and
If you can confidently answer yes to the above questions, you are most likely in a good position. If you are unsure, our project assessment and diagnostic is for you.
As one of our clients recently said, "spending a little time and a little money can save you a lot of time, a lot of pain, and a lot of money."
Improve project skills and learn to diagnose project risk and success.
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