In a recent project management best practices quarterly poll, a large % of project managers stated that "ensuring the best call center project execution possible" was keeping them up at night.
A 5% increase in call center project performance can boost profits by as much as upwards of 75%. Research has shown that high levels of call center excellence lead to greater sales growth.
Read more about some of the best project management training programs, practices and make the link between industry leading sales growth and service...
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